Jones & Chapman Estate Agents in Allerton, Liverpool

Let out my house in Old Swan with J&C and they were helpful, professional and courteous. Always answered my emails and calls promptly.

Big thanks to Carol and her team. Very pleased to say our house is now sold, we are ready to move into our new Bungalow. Having previously been with another estate agent, it was refreshing to deal with such a friendly professional bunch of people. From start to finish we were supported, and got a good price on our property.

Had the girls recently rent out a property of mine as I’ve used this company for many years and they always do a great job, professional, honest and communicate with you well They always get me the right tenants and do so quickly so I don’t have any voids They very much deserved the chocolates and flowers I got them for doing such a great job

So we dealt with Bobbi and Alex and we’ve got nothing but good things to say about them and the J&C staff. They did everything possible to assist us in a tricky (the best word I can find) house move! They made everything less stressful, reduced any potential stresses and did it with the best of intentions! We’ve not only had good agents, we’ve made two new friends :) thanks again!

Fantastic estate agent. Always responsive and friendly. Highly recommended.

Dealt with Nicola and Alex throughout the process of letting out my flat. Both were lovely and helpful at all stages.

Absolutely fantastic customer service. Couldn't have been smoother and very friendly staff! Would highly recommend!

Dear Carol, We cannot thank you enough for the sale, all the offers of help and patience. That has been shown to us by your staff. There is a general feeling that we are dealing friends, who want us to be happy and not too stressed with the endless solicitors, tick boxes etc!!

Nicola and all the team were very helpful in securing us a tenant for our property, they were especially good in helping us navigate the letting process as it was our first time. Many thanks and looking forward to continuing to work with you!

The agent here are always ready to help with whatever happens throughout the application process (which is done with a different company for tenant vetting) and the flat I am renting through them is lovely. Throughout the whole experience, from the viewing, to answering questions, and helping with the application process, Jones and Chapman were great. Highly recommended!

I have recently rented out two houses through Jones & Chapman and they have been excellent throughout the entire process. Nicola Vaughan and the team are highly professional, helpful and friendly and have advised me at every stage making the rentals go as smooth as possible from start to finish. Everyone in the office aways goes above and beyond and the maintenance team are great to deal with. I would highly recommend anyone to use Jones & Chapman and definitely use them again in the future.

Such a helpful and friendly team! Especially Nicola Vaughan, thank you for all your help!

The service and assistance from Nicola V and the team has been fantastic, I would very much recommend them to anyone looking to let a property.

Recently moved out of an apartment and Jones & Chapman were really excellent throughout the whole process. Communication regarding access for viewings was spot on. Their support and caring attitude was of immense help when communicating with the apartment management company. Customer service A+++ !! Many thanks!!

Been with these guys for several years. Always helpful and positive.

When I needed to let out the same property as quickly as possible I didn't hesitate to contact them to put it on the market for me. An agent (Nicola) was round to discuss everything the very next day and stayed in contact with me throughout the process to advise and reassure! All the members of the team I've dealt with are highly experienced, friendly and helpful. Nothing is too much of an ask. I would recommend the branch to anyone selling or letting.

All appointments were kept and punctual. A new tenant was found within a couple of days. I will have no hesitation using Jones & Chapman again

I would like to thank Nicky and Nicky, both in the Lettings Department. When my propertybecame vacant they both worked really hard to find me a suitable tenant, really quickly. Both of them are polite, professional and efficient - and even if they were unavailable when I called, they returned my calls promptly. Everything went smoothly and the tenant moved in quickly, which suited me. And I have peace of mind knowing they have undertaken all the relevant tenant checks on my behalf.

To Carol and the gang, Just a little note to say very big thank you for al your work. Helping us with our parents home. you made what could have been very sad experience run smoothly. You have a lovely sense of fun, sensitivity and professionalism, can't thank you enough. BTW the family all got together at the property to say goodbye to our family home with a glass of champagne. Best wishes to you all

To Carol and the team, Many thanks for your amazing help in selling the flat! Having used you to both buy and sell, I would have no hesitation in recommending you to any family and friends. You kept positive during sticky situations, thank you so much. We got there in the end. Very best wishes, see you again in a couple of years.

I've used Jones and Chapman for several years now. I have been both landlord and tenant and have found the service professional and exceptional.

Dear Carol, Mike and all the team at Jones & Chapman. Thank you so much for selling our home and helping us to get our dream home. We will be forever grateful. Mr & Mrs F

Dear Carol, Thank you , you did a fantastic job. I will always put my properties with you. Unfortunately this time I have decided to rent it out.. Many thanks to you and your team.

I sold my property, bought my new property and did my mortgage all in house. I also used Jones and Chapman solicitors. Although there were delays with the property I purchased, this was of no fault of the estate agent. The service I received was second to none, I was helped and supported from day one to the very end. Carol & Elaine are very experienced and always found a way to solve any difficulties, which cropped up along the way. A loveley bunch of people who go the extra mile. Thank you.

I Purchased a property via Jones and Chapman. I found the experience to be very good, the ladies I dealt with, Carol and Michelle were efficient, polite and very helpful. I would definitely recommend them to family and friends. I am very pleased. Thank You.

Bought & sold via Jones & Chapman. Ian gave a great sales pitch and was true to his word. Steven took me under his wing and guided me from start to finish. They offered an excellent service with good honest advice. I have already recommended the team to family and friends.

I bought a property marketed by Jones & Chapman. I dealt with a very helpful lady called Carol. She had a professional & friendly manner and guided me through the process. I would definitely recommend Carol and Jones & Chapman.

To Carol, Jones & Chapman may not be the cheapest, but they are certainly one of the best on Merseyside. Thanks for a good job well done.

The team at Jones & Chapman provide a warm, friendly professional service, with a quality to detail marketing approach. They are extremely helpful throughout every step and Carol Waltons experience and knowledge is invaluable, always there with help and advice to help through the difficult process of selling your house and buying your next property.

Carol, I would just like to thank you for all your help and support over the past few months. I would definitely recommend Jones & Chapman to people wanting to sell their home as the service was excellent and all the staff very professional and friendly with you in particular going the 'extra mile'. You and your team are doing an excellent job and your excellent standard of customer care must be complemented. Thank you for all your help and support.