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we are committed to finding you the right mortgage

Our Mortgage Consultants are here to help you every step of the way through the mortgage maze, beginning with the application forms through to finding the right mortgage for you, one that will suit your needs and financial requirements - we'll help you do it all.

With our professional advice and access to a panel of selected lenders - we're sure we can help you, whether you are a first-time buyer, a seasoned property mogul, wanting to move up the property ladder or even just remortgaging.

more help for you... we have a selection of free guides to help you with your mortgage requirements and how we can help you. Simply download the relevant guide below:

find a mortgage

reasons to choose our mortgage services...

join our lifetime membership service

As a lifetime member, you will never have to pay another broker fee to us again for mortgage advice, no matter how many times you move or remortgage your existing home*

*an administration fee may apply

a tailored touch

We take the time to get to know you, this is why our Mortgage Consultants are able to offer you an advice and recommendation service based on your own individual circumstances. This means that we can be sure to find the right mortgage product to suit your needs.

committed to you

Our Mortgage Consultants offer a completely dedicated service. This means that you will be appointed a contact from the outset who will liaise with your solicitor, the lender and insurance companies, keeping you up to date on the progress of your mortgage application every step of the way.

a service that you can trust

Our Mortgage Consultants are fully authorised to give you mortgage and insurance advice. 

Regulated by the Financial Conduct Authority, everything that we do is transparent, meaning you get complete peace of mind when using our mortgage services.

protecting your property 


We offer advice on insurance products designed to ensure that even if you are too ill to work or in the event of your death, you still have the funds to keep your home for your family.  We can also arrange buildings and contents insurance for you, to protect your home and your belongings. 

On request, we can refer you to a specialist Consultant to provide you with advice on additional products that can be designed to provide a lump sum or income for you and your family. These products are designed to help you and your family to maintain your current lifestyle in the event of ill-health or death before your selected retirement age.

Our specialist advisers can tailor a solution to meet your individual circumstances.

Our products and suppliers are - Ageas Insurance Limited for Buildings and Contents Insurance and Aviva for Term Assurance, Critical Illness Cover and Income Protection.  


help to buy? 

No problem, we work with lenders who’ve been arranging Help to Buy mortgages for years.
Find out more about (You are about to leave the website of Brown & Merry and view the content of an external website. Brown & Merry cannot be held responsible for the content of external websites)
Help to Buy here

you'll gain access to myaccount

Keeping an eye on where you are with your mortgage and insurance transaction has never been easier with myaccount. With myaccount you'll gain access to key tools, guides and monitor your milestone markers to see how your transaction is progressing and much more!

go to myaccount

what our mortgage customers say...

We love hearing what our customers have to say about our service, we use an independent review company Feefo to find out what our customers think - take a look for yourself...


Excellent service. Ashley Shackell did great job, helped me lot. Answered my emails.signposted me to few services. I can’t be thankful enough for him & his help

Quality support

Excellent personal customer service and management

Best support for a first time buyer

I stumbled across Jones and Chapman after booking a viewing on a property they were listing and it's the best accident ever! Having already been looking for a home for 5 months I took up their offer to speak to their in-house Mortgage Advisor and instantly felt comfortable with her. Megan seemed surprised I hadn't got further in my house journey as the team got people properties fairly quickly, she said. Not having any previous experience of the home buying process, I didn't know what to expect, but it had to be more than I was getting from my current Mortgage Advisor, so after meeting with Megan went for it and when I say everything went fast far there, I'm not lying!

I met with Megan and viewed a property on the Saturday and by the following Thursday, my offer had been accepted! I couldn't believe it!

Following that, I have been supported all the way and cannot say a single negative thing about anyone I have come into contact with at Jones and Chapman, definitely sticking with them.


Will service. Lovely lady listened, almost therapeutic. Well organised. Gives you time to ponder.

Amazing service

Excellent service and has made the process much smoother for us! Thankyou ant for all your help couldnt of done it without you! Would 1000% recommend

Friendly customer service!..

Friendly customer service!..

Really helpful and informative! Explaining every detail well and not overloading you with too much information all together breaking it down so it understandable

Brilliant! Hugo explains everything in ways that it’s clear and easy to understand. Answers any questions we have as soon as we email or call. All round amazing service

Great service Anthony from prenton branch was brilliant

Catherine Hughes has been excellent

Catherine Hughes is absolutely excellent. We went into the process very blindly and she has helped us through every step of the way.

Very helpful knowledgeable staff

Can’t fault the service. Staff very helpful and would recommended this service to others.

Excellent service.

Great customer service

Georgina has been amazing with arranging our mortgage. Great communication, fast and efficient in dealing with questions and she went above and beyond to get us the best deal

Brilliant, effective service.

We are first time buyers and due to this were completely uneducated in this process. Catherine has been amazing, she’s been there every step of the way!

Excellent and the best state agent.

Excellent and the best state agent.

Great service so far by Georgina Dale

Fantastic - Megan has been responsive, very helpful and got my mortgage accepted in less than 1 week of having my offer accepted.

Great Service and easy communication

Very Informative, no question is stupid to them. Make everything as easy as possible. Great service so far.

Great service every time

Always happy to help

find out more

find out how we can help you with your mortgage requirements by using the contact form.

talk to someone

call our Mortgage Services team on

 01525 213 721
contact us